Friday, 19 October 2012

Group Policy Event - Error code 49


Error code 49 (Invalid credentials)

This error code might indicate that the user's password expired while the user is still logged on the computer.


To correct invalid credentials:

1.       Change the user's password.

2.       Lock/unlock the workstation.

3.       Check if there are any system services running as the user account.

4.       Verify the password in service configuration is correct for the user account.

 

This all because the user credentials. This won’t affect any production, not server issue also.

Volume Shadow Copy Service Errors- The 2 VSS error events in the Application Log where Event ID 22 followed immediately by Event ID 12292 – VSS was the source of both events.



At this point we asked the customer for more information about the Acronis provider and he told us that in the past he had evaluated an Acronis solution but had uninstalled it. This means that the Acronis uninstallation routine failed to remove all components, specifically the VSS provider. The evidence pointed to the Acronis VSS provider as the culprit behind the VSS errors. Since the customer was no longer interested in the Acronis product, the easiest method to troubleshoot the issue was to remove the Acronis VSS Provider.

Solution

  1. Open Regedit
  2. Navigate to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers\]
  3. Make a backup of that key.
  4. Delete the key {f782463b-33bb-4043-ad8d-60b728d26a6c}
  5. Open the Windows Services management console (services.msc)
  6. Restart the ‘Microsoft Software Shadow Copy Provider’ service
  7. Try backup
  8. If backup still fails, restart the Hyper-V Host.

How Do I Update the Library and Drive Firmware on the Scalar I40/I80?


.Save the Library configuration

NOTE : Please save the configuration file as the current firmware version

 

1.       Log on the Scalar i40 web client interface to save the configuration file

2.       Click Tools >Save/Restore Configuration

3.       Select Save System Configuration and click apply

4.       You will be prompted to save the file, Save it as the current library firmware version i.e.: 580G

 


Updating the Firmware

NOTE: Please allow at least 30 minutes for the library to complete the following firmware upgrade process, including the reboot and reconnection with the host application.

Use this procedure to update the Scalar i500 library firmware on your system.

  1. Log on the Scalar i40 web client interface to update the firmware.
  2. Click Tools > Update Firmware.
  3. Click Browse to locate the downloaded library firmware file (*.tgz) on your computer's hard drive.  Unzip fie if needed
  4. Click Apply.
NOTE: The downloaded *.tgzfile should not be unzipped since it will function correctly as is once the library has processed this firmware upgrade file and has rebooted and re-inventoried the library.

When completed, the operator panel will display the user login screen.
  1. Log on to verify that the library firmware has been updated to the proper version by viewing the About Scalar i40 or System Information screens, both under the Reports menu.

If the drive firmware is newer than the firmware included in the library bundle you will receive and additional firmware file. Please use the procedure below to update the drive firmware.

Updating the Drive Firmware


NOTE: Please allow at least 15 minutes per drive to complete the following firmware upgrade process, including the reboot and reconnection with the host application.
Use this procedure to update the Scalar i500 drive firmware on your system.       

               

1.        Log on the Scalar i500 web client interface to update the drive firmware.

2.        Click Tools > Drive Operations.

3.        Select Update tape drive firmware using a firmware image file. And click next

4.        Select the drive type  to be updated, click next

5.        Select the drive(s) to be updated, Click next

6.        Browse to the drive firmware file

NOTE: You will need to unzip the file and if there is more than 1 file in the folder use the correct interface type for your drive.
 Reboot the Library and after verifying that the firmware levels are current, Save the configuration files again using the new library firmware version.

Wednesday, 17 October 2012

How to find server serial number remotely

To retrieve serial number of the computer run the following command:
wmic bios get serialnumber
To retrieve model name of the computer run the following command:
wmic csproduct get name