Ctrl+Alt+Del key issue in Integrated Management Module (IMM) on IBM Server System

It’s not an IMM issue.

It’s the presence of virtual keyboard used from the previous login/RDP session. So even if we restart the IMM in this case, It won’t fix the issue. So if we are going to press ctrl+alt+del option from IMM, there will be no response from the server. It’s like when you press and hold a certain key from a physical keyboard, we can’t ctrl+alt+del, or even use any other keys.

Here’s what I did:

1.        From the IMM, I opened the “On-Screen Keyboard” from the Ease of Access option.

2.       Once the virtual keyboard appears, press all the keys from your “laptop/desktop keyboard” one-by-one until you finish all the keys.  This is to calibrate the virtual KB and to release whatever key is giving the problem from the virtual KB.

3.       Close the virtual keyboard.

4.       Go to Macros > Click Ctrl+Alt+Del

5.       Done

I applied this steps to all other servers with the same issues and it worked.

I believe this issue can be resolved by restarting the server but it is not advisable to do so.